The all important terms and conditions, boring, but necessary.

 

If you choose to go ahead with us (thank you!) you are agreeing to the below terms and conditions.

 

The below cover all aspects of our business including styling or hire. We understand you may just be hiring but they are all here for full transparency if you decide to add anything else to your order down the track. 

 

Thank you for reading through these terms and conditions carefully and agreeing to them at your time of booking. 

 

Southern Tablelands Event Collective reserves the right to photograph on site any of their styling or décor. If the client is hiring items only Southern Tablelands Event Collective ask that the client  provide  photographs which can then be used for marketing. The client grants permission and release all claims to any profits that may arise from use of images.

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LIABILITY OF HIRED ITEMS 

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•  The client/s assume full responsibility for all hire items, including but not limited to their safe and proper use, operation, maintenance, and return. The client is responsible for all loss, damages and repairs. In the event that a hired item is lost, damaged or requires repair, the client will be charged the full value of the items. Southern Tablelands Event Collective do not take any responsibility for injury of clients or guests whilst using hired items.

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PRICING/PAYMENT POLICIES  

•  Payments are acceptable in the form of electronic transfer or cash (details can be found on invoice).

• All payments must be made payable to Southern Tablelands Event Collective.  

•  Electronic transfers must be made no later than 3 business days prior to pick up of items

•  In the event that a final payment is not received by the due date, Southern Tablelands Event Collective reserves the right to withhold services requested in their contract. Any payments made up until that time are non-refundable. 

•  Certain hire items will require a fully refundable deposit, which will be returned when items are returned undamaged. The deposit required will be determined by Southern Tablelands Event  Collective and client will be advised at time of booking.

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CANCELLATION POLICIES  / PAYMENT

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• Cancellation of services must be made no later than 3 business days prior to the event date. Providing no cost has been incurred by Southern Tablelands Event Collective, no further payments will be necessary. All payments that have been paid prior to the cancellation will not be refunded.

•  If timing of your event changes on the day regarding pick up or delivery, we understand but please note a surcharge may apply.

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By proceeding with our services, you agree to the above Standard Terms and Conditions.

Thank you so much, we can't wait to be a part of your special event!